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Publication

Transit Operator’s Pocket Guide

This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals.   Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas) […]

Publication

Taxicab Operator’s Pocket Guide

This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.

Webinar

State and Local Experts Discuss How 5310 Works to Enhance Seniors’ Mobility

This webinar brings together state and local experts to discuss their experiences with 5310 before MAP-21, their involvement in implementing the new program, lessons learned from New Freedom projects that may be relevant to the new program, and how the new 5310 is likely to impact transportation for seniors and people with disabilities in their […]

Publication

Motorcoach Operator’s ADA Pocket Guide

The pocket guide contains ADA requirements related to coach service, handling emergencies, rest stops, and interline service. In addition, there are tips for serving customers with disabilities.

Publication

GET Going! Guide

This small personal pocket guide provides transit riders with tips on what to do if they find themselves unsure of how to proceed with their trip.

Publication

Taxis for Senior Transportation

This publication outlines the challenges, solutions and potential strategies for improving access and usage of taxis by older riders. Key Words: Taxi, Taxicab, Taxicabs