This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals. Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas) […]
This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.
This “how-to” toolkit addresses optimal bus stop design including a comprehensive assessment tool. Topics covered: shelter design, lighting, security, pedestrian environment, signage, wayfinding, technology, urban/rural considerations, and organizational collaboration.
This webinar brings together state and local experts to discuss their experiences with 5310 before MAP-21, their involvement in implementing the new program, lessons learned from New Freedom projects that may be relevant to the new program, and how the new 5310 is likely to impact transportation for seniors and people with disabilities in their […]
The pocket guide contains ADA requirements related to coach service, handling emergencies, rest stops, and interline service. In addition, there are tips for serving customers with disabilities.
This guide provides tips on accessible meeting spaces for people who have physical disabilities, audio-visual accommodations, and considerations for communicating with individuals who are blind or who have visual impairments or who are deaf or hard of hearing.
This small personal pocket guide provides transit riders with tips on what to do if they find themselves unsure of how to proceed with their trip.
This pilot program supported four school districts in implementing projects for all students regardless of their abilities in order to build leadership skills and increase student knowledge of disability rights and accessible transportation
This resource provides an overview of volunteer transportation and examples of successful programs.
This publication outlines the challenges, solutions and potential strategies for improving access and usage of taxis by older riders. Key Words: Taxi, Taxicab, Taxicabs