This bookmark includes the U.S. DOT’s definition of a service animal, customer’s rights and responsibilities regarding service animals, and customer service practices.
This 24-page booklet highlights innovative policies and strategies used by U.S. and Canadian communities to improve accessible pathways and transit stops during winter weather.
This toolkit includes a self-study course with quizzes and an answer key; a PowerPoint presentation that can be used for group training; Frequently Asked Questions on the ADA; and a Taxicab Pocket Guide outlining driver responsibilities for serving passengers with disabilities under ADA. Toolkit available by request through firstname.lastname@example.org or 1-866-983-3222
Presenters will discuss promising practices in both obtaining and using 5310 funding to enhance mobility and will also share their experience with enhancing the services they provide with 5310 funding.
This toolkit is designed as a resource for management and staff who work directly with participants in Senior Community Service Employment Program (SCSEP), also known as Title V of the Older Americans Act. This toolkit can be used to assist SCSEP participants in assessing their transportation needs, find resources for locating mobility options, and provide […]
This publication provides a summary and analysis of a 2010 National Center on Senior Transportation survey intended to determine current practices used by travel trainers when working with seniors.
This publication reviews Demand Response Transportation, a type of transportation that provides service at the passenger’s request and is also called dial-a-ride or paratransit. The publication provides best practice examples of demand-response programs, suggestions to enhance current practice, as well as references for further reading.
Looking for ways to increase your local match dollars for Federal grants? This series of four webinars was produced to offer participants ideas and practical suggestions on how to secure matching funding. Participants gained a better understanding of local match requirements and began thinking creatively on how to develop or increase local match funding.
These webinars review the innovative collaboration among two Texas Area Agencies on Aging and their local 2-1-1 service. Presenters discussed what makes this collaboration work and offered examples that illustrate how enhanced Transportation I&R/A supports older adults living in the community.
This publication identifies the challenges involved in addressing the mobility needs of culturally and ethnically diverse elders and recommendations for meeting those needs.