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Online Course

Building Skills for Successful Transportation Program Delivery

NADTC’s course, Building Skills for Successful Transportation Program Delivery, aimed to improve the skills needed to develop accessible materials and collect data from surveys and other available tools for your transportation program. Attendees will learn how to use that data to engage the community to improve services ensuring customers’ needs are being met.

Each module was designed for participants to build skills from one session to the next, learning directly from industry leaders who present examples from the field. The live course was held in April, 2022. Below are recordings of each webinar, accompanying powerpoint slides and handouts from each of the four modules.

Creating Accessible Documents | April 13, 2-3:30 PM ET

Discover how to create accessible documents and learn guidelines for ensuring presentations are accessible to different audiences.

Accessible Documents webinar recording

Accessible Documents power point slides

Accessible Presentation Guide handout

Accessible Document Guide handout


Developing Effective Surveys | April 20, 2-3:30 PM ET

Learn how to design surveys that will result in valuable information for your future transportation planning efforts.

Developing Effective Surveys webinar recording

Developing Effective Surveys power point slides 

Sample Transportation Survey Questions – PDF document

Sample Transportation Survey Questions – Excel document


Using Data To Enhance Services | April 27, 2-3:30 PM ET

Identify tools you can use to collect data and learning how to utilize that data to enhance your transportation services.

Data webinar recording

⇒ Data webinar power point slides


How to Meet the Needs of Your Community | May 4, 2-3:30 PM ET

Learn practical applications of community engagement and enhanced services through training and awareness.

⇒ Community needs webinar recording

⇒ Community needs webinar power point slides

Those who participated in the live course also had an opportunity for learning and discussion with the speakers, other registered participants, through an online forum and assignments to apply the skills learned along the way.


April 13, 2022 @ 2:00 pm
May 4, 2022 @ 3:30 pm
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