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TrustedRide: A New Approach to Providing Transportation Assistance


⇒ Click here to listen to the webinar recording

⇒ Click to download a copy of the presentation

⇒ TrustedRide FAQ

TRC White Paper

This webinar is co-sponsored by NADTC and Community Care Corps

Many older adults and people with disabilities need more than just a ride. Some may need a helping hand to walk from their front door to the vehicle, others may need someone to ride with them or stay with them at their destination. We know that family members and friends provide a lot of this help, but sometimes, no one is available, resulting in canceled medical appointments and lack of access to essential services. Many transportation programs struggle to accommodate these varied needs. Trusted Ride Certified is a model that recruits and trains volunteer “Chaperones” to ride along with older adults and people with disabilities who need assistance to ride. The ride itself may be provided by a taxi company, Uber or Lyft, a volunteer transportation provider or even public transit. This webinar will highlight the experiences of two local organizations–one in Baltimore, MD, the other in South Central Connecticut – using this model of assisted transportation. Both organizations receive funding through Community Care Corps, a program of the U.S. Administration for Community Living.


  • OIivia D. Farrow, Esq., Community Development & Engagement Director, Ascension St. Agnes Hospital, Baltimore, MD
  • Vicki Hover-Williamson, Program Coordinator TrustedRide-Certified
  • Alan Lopatin, Founder/CEO, TrustedRide-Certified
  • Beverly Kidder, Vice President, Agency on Aging of South Central Connecticut, North Haven, CTRegister Here


This event will be captioned. If you require another access service to fully participate or have any questions about accessibility, please contact Heather Edmonds at To ensure the best experience, please try to contact us at your soonest convenience.



May 25, 2021
2:00 pm - 3:00 pm
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