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2017 Trends Report Topic Spotlight: ADA No-Shows and Cancellations

Americans with Disabilities Act policies regarding Complementary Paratransit customer no-shows and ride cancellations are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report.

The complete report discusses trending topics—significant issues that affect the availability of accessible transportation in communities—identified by the National Aging and Disability Transportation Center (NADTC) in 2017.