15 May 16

Falls Prevention Awareness and Public Transportation Brochure

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This publication was developed to help older adults use public transportation independently, safely, and without fear. The publication reviews fall risks and potential safety measures within public transportation vehicles. There is also a separate tip sheet for drivers and older adult riders about safe travel and falls prevention.

05 May 16

Transit Operator’s Pocket Guide

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This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals.   Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas)…

04 May 16

Toolkit for the Assessment of Bus Stop Accessibility and Safety

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This “how-to” toolkit addresses optimal bus stop design including a comprehensive assessment tool. Topics covered: shelter design, lighting, security, pedestrian environment, signage, wayfinding, technology, urban/rural considerations, and organizational collaboration.

02 May 16

Crossing Great Divides: A Guide to Elder Mobility Resources and Solutions in Indian Country

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This publication is intended to highlight the importance of transportation for American Indian elders and identify innovative approaches and resources for improving transportation services for elders living on reservations or other Indian lands throughout the United States.

02 May 16

Facts about Service Animals and Transportation Poster

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This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.

02 May 16

Transit Customer Rights & Responsibilities Bookmark

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This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transportation.

02 May 16

Paratransit Customer Rights & Responsibilities Bookmark

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This bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.

02 May 16

Neighborhood Wayfinding Pocket Guide

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This guide to neighborhood wayfinding describes things to consider when walking, driving, bicycling, or taking a bus or train to reach stores, community centers, libraries, parks, restaurants, or any destination.

29 Apr 16

ADA Training Program for Motorcoach Companies: Self-Study Guide

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This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and employment.

29 Apr 16

ADA Guide for Rural Demand-Response Transportation Service Providers

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This booklet explains ADA regulations for vehicles, service policies, and etiquette for smaller, rural operators.