17 Sep 24

Facts about Service Animals and Transportation

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This rack card includes the U.S. DOT’s definition of a service animal, customer’s rights and responsibilities regarding service animals, and customer service practices. This resource can be printed on cardstock and used in a brochure rack or with other marketing and training materials.

16 Apr 24

2023 Innovations Showcase

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INTRODUCTION This resource presents 14 Transportation Innovations selected by the National Aging and Disability Transportation Center (NADTC) through a nationwide competition. The Showcase profiles out-of-the-box thinking and alignment of resources. Innovations may be entirely original or represent a creative adaptation of an approach that has worked in other places or program settings or with different…

28 Nov 23

The Growing Involvement of Area Agencies on Aging in Community Transportation

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According to 2022 National Survey of Area Agencies on Aging, 91% of Area Agencies on Aging provide transportation to support the mobility needs of older adults and people with disabilities. In this third webinar in NADTC’s series on Human Services Transportation, speakers from USAging will detail the survey’s findings on the types of transportation provided by…

03 Nov 23

Technical Assistance Brief-Microtransit Accessibility

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This technical assistance brief provides resources for accessibility on microtransit services. Microtransit is a form of shared-ride on-demand transport that extends the reach of transit systems or in some cases, replaces fixed routes.  

02 Mar 23

Listening to Riders and Providers: A Synthesis Report on NADTC’s Focus Groups and Stakeholder Meetings

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A summary of NADTC’s 2022 DEI focus group and stakeholder meetings.

30 Jan 23

Training Videos for Drivers and Transit Personnel

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Access Matters Video Series NADTC is pleased to present Access Matters, a series of videos created in partnership and in dedication to Donna Smith (1959-2022). These videos were created to train drivers to be more sensitive to the needs of people who are blind, deaf and have other disabilities who rely on public transportation. The…

16 May 22

Determining ADA Paratransit Eligibility

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This workbook provides an approach, recommendations and training materials for determining eligibility for ADA Paratransit services. The document covers three sections, Guidance for Conducting Physical Functional Assessment for ADA Paratransit Eligibility, an Introduction to the Functional Assessment of Cognitive Transit Skills (FACTS) Administration, and Assessment and Scoring Exercises.

21 Apr 22

2021 Section 5310 Spotlight: Americans with Disabilities Act (ADA) Requirements for Section 5310 Recipients

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This informational brief reviews the required elements that transportation agencies must abide by when using Section 5310 funding for their daily operations. Topics include wheelchair securement, personal care attendants, service animals and more.

23 Sep 21

NADTC Best Practices Compendium

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The Best Practices Compendium is a compilation of the lessons learned by the 16 grant programs funded by NADTC from 2017 through 2019. The overall purpose of these demonstration grants was to establish one or more innovations—new transportation services or programs—in the selected communities. Such innovations have the potential to serve as models that may…

29 Jan 20

2019 Transportation Trends Report

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This report reviews 2019’s trending topics in transportation. The Trends Report provides an overview of what’s trending in the industry, questions we receive at NADTC and important transportation issues in communities across the U.S. 2019 topics include: Filling a Need: Hiring People with Disabilities in Transit Travel Training for Older Adults Procuring Demand Response Transit…