Page 4 of 4
This publication was developed to help older adults use public transportation independently, safely, and without fear. The publication reviews fall risks and potential safety measures within public transportation vehicles. There is also a separate tip sheet for drivers and older adult riders about safe travel and falls prevention.
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transportation.
This bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.
This resource sheet examines strategies for rural areas including: coordinated systems, volunteer networks, vouchers, and flex routes. Concludes with contact information for organizations currently working on rural transportation issues.
This bookmark includes the U.S. DOT’s definition of a service animal, customer’s rights and responsibilities regarding service animals, and customer service practices.