This report highlights the findings of a survey on how taxi operators in the U.S. assist transit systems by providing paratransit service for people with disabilities.
This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals. Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas)…
This “how-to” toolkit addresses optimal bus stop design including a comprehensive assessment tool. Topics covered: shelter design, lighting, security, pedestrian environment, signage, wayfinding, technology, urban/rural considerations, and organizational collaboration.
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transportation.
This bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.
This guide to neighborhood wayfinding describes things to consider when walking, driving, bicycling, or taking a bus or train to reach stores, community centers, libraries, parks, restaurants, or any destination.
This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and employment.
This booklet explains ADA regulations for vehicles, service policies, and etiquette for smaller, rural operators.
A resource for board members, bus, rail, and paratransit staff, public officials, community planners, advocates, and anyone seeking basic information on the ADA as it relates to public transportation.