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A summary of NADTC’s 2022 DEI focus group and stakeholder meetings.

NADTC is pleased to present Access Matters, a series of videos created in partnership and in dedication to Donna Smith (1959-2022). These videos were created to train drivers to be more sensitive to the needs of people who are blind, deaf and have other disabilities who rely on public transportation. The series of five videos…

This workbook provides an approach, recommendations and training materials for determining eligibility for ADA Paratransit services. The document covers three sections, Guidance for Conducting Physical Functional Assessment for ADA Paratransit Eligibility, an Introduction to the Functional Assessment of Cognitive Transit Skills (FACTS) Administration, and Assessment and Scoring Exercises.

This informational brief reviews the required elements that transportation agencies must abide by when using Section 5310 funding for their daily operations. Topics include wheelchair securement, personal care attendants, service animals and more.

This report is a collection of informational briefs highlighting the various uses of FTA Section 5310 Funding, implemented by human services agencies and transportation programs across the United States. The 2021 topics include: Americans with Disabilities Act (ADA) Requirements for Section 5310 Recipients Area Agencies on Aging and Section 5310 Funding Mobility Management and FTA Section…

The Best Practices Compendium is a compilation of the lessons learned by the 16 grant programs funded by NADTC from 2017 through 2019. The overall purpose of these demonstration grants was to establish one or more innovations—new transportation services or programs—in the selected communities. Such innovations have the potential to serve as models that may…

This report reviews 2019’s trending topics in transportation. The Trends Report provides an overview of what’s trending in the industry, questions we receive at NADTC and important transportation issues in communities across the U.S. 2019 topics include: Filling a Need: Hiring People with Disabilities in Transit Travel Training for Older Adults Procuring Demand Response Transit…

Americans with Disabilities Act policies regarding Complementary Paratransit customer no-shows and ride cancellations are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. The complete report discusses trending topics—significant issues that affect the availability of accessible transportation in communities—identified by…

On April 12, 2018, NADTC presented this webinar on disability sensitivity and the ADA complaint process for transportation providers. Topics include serving customers with disabilities and etiquette for interacting with customers who have disabilities in the transit environment. Additionally, examples of recognizing how to accommodate the needs of these customers will be provided along with an…

Americans with Disabilities Act (ADA) complaint processes and policies are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. For transit agencies, a solid Americans with Disabilities Act (ADA) complaint process and policy will ensure that customer complaints and concerns…