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On April 12, 2018, NADTC presented this webinar on disability sensitivity and the ADA complaint process for transportation providers. Topics include serving customers with disabilities and etiquette for interacting with customers who have disabilities in the transit environment. Additionally, examples of recognizing how to accommodate the needs of these customers will be provided along with an…

Public transportation law requires public transportation agencies that receive Federal Transit Administration (FTA) funding under the Section 5307 Urbanized Area Formula Program to offer half fare or reduced fare to people with disabilities and seniors during off-peak hours for fixed-route services. FTA receives many questions about the half fare or reduced fare rule and how…

This brochure, developed by Eldercare Locator and the National Aging and Disability Transportation Center, introduces you to community transportation services and provides information to consider when making transportation decisions. It is intended to help you navigate transportation in your community. It is important to note that not all types of transportation are available in every community. To…

This is the second webinar in the NADTC Webinar Series on Transportation Information and Assistance. To view the first webinar, visit the webinar resource page.  For many older adults, people with disabilities and family caregivers who need transportation, simply finding out about the mobility options available in the community may present an insurmountable obstacle. Such…

A compilation of the strategies and activities used in the Mobility Management Independent Living Coaches program from Centers for Independent Living or IL coaches to inform mobility managers and other transportation professionals about disability issues.

This webinar was held June 16, 2016. It was intended to help participants understand how to tap into some of the resources that might be available locally to navigate transportation. Best practices were shared by Atlanta Regional Commission (ARC) staff, including how the ARC uses technology and outreach to share transportation information and resources.   This…