EMBARK – EMBARK Well Senior Health & Wellness Transportation
EMBARK Well is a no-cost, on-demand transportation program for older adults and individuals with disabilities in Oklahoma City. EMBARK Well provides access to health, nutrition, and exercise options to support aging in place and address the social determinants of health. At launch, EMBARK Well was route-based and served six area wellness centers. Currently, the program has transitioned to an on-demand model and serves all Oklahoma City Parks & Recreation Department locations, all YMCA Wellness Centers, and a network of Senior Health and Wellness Centers.
What makes this innovative?
Oklahoma City is large with more than 600 square miles, and the public transportation system operates across approximately 212 square miles of that area. EMBARK Well is locally funded and fills the gap for older adults who lack close access to the fixed route system. EMBARK Well provides access to social activities and exercise and fitness classes, and it supports a variety of programs such as cooking and food preparation that are operated by partner organizations.
EMBARK Well uses the services of a regional Transportation Network Company that meets all requirements for training, screening and drug/alcohol compliance. Under the initial, route-based model of the program, per trip costs were approximately $10-$12; however, as locations were added, the program moved to an on-demand, shared-ride model and trip costs are currently between $18-$25, depending on distance.
Following the initial launch of EMBARK Well, a small study was conducted to gauge the impact of improved transportation access and regular exercise on an individual’s overall health and wellness. The study found participants lowered their A1C score, improved their ability to control blood sugar levels and improved overall feelings of health and wellness.
Lessons Learned and Replication Advice:
› Start with a small pilot to gauge interest and control costs, then scale up the program as awareness and demand increase.
› Find ways to contain program costs. For example, EMBARK Well participants are required to attend the wellness location closest to their residence.
› Promote the service. EMBARK Well created rack card displays at all locations in the community where older adults might congregate.