Americans with Disabilities Act policies regarding Complementary Paratransit customer no-shows and ride cancellations are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. The complete report discusses trending topics—significant issues that affect the availability of accessible transportation in communities—identified by…
On April 12, 2018, NADTC presented this webinar on disability sensitivity and the ADA complaint process for transportation providers. Topics include serving customers with disabilities and etiquette for interacting with customers who have disabilities in the transit environment. Additionally, examples of recognizing how to accommodate the needs of these customers will be provided along with an…
On April 25, 2018, the National Aging and Disability Transportation Center hosted a webinar that showcased a particular community’s approach to bringing together dementia and caregiving groups on the one hand, and transportation providers on the other, for information exchange and dialogue as a template for other communities. This webinar is an extension of collaboration…
Self-driving vehicles can be of great value and open up a new world for people with disabilities and older adults. Mitigating transportation obstacles for individuals with disabilities would enable new employment opportunities and save money in healthcare expenditures from missed medical appointments. Connected vehicle technology is the focus of this Topic Spotlight, one of six…
On April 19, 2018, the National Aging and Disability Transportation Center and the Federal Highway Administration, along with Phoenix Valley Metro, Washington, DC Metro, and Richmond GRTA hosted a webinar on improving safety and accessibility for mid-block crossings that reach transit stops. This webinar supports the Federal Highway Administration’s Safe Transportation for Every Pedestrian (STEP)…
Seamless mobility is made possible by infrastructure that connects without interruption, technology that helps people plan and take trips, and regional coordination of transportation systems. Seamless technology is the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. The complete…
The Dementia, Caregiving and Transportation toolkit was adapted from NADTC’s Winter 2017-2018 online course which provided an in-depth look at transportation needs and concerns experienced by family caregivers, particularly caregivers of individuals with dementia, and offered guidance on community approaches for connecting transportation and caregiver networks. This toolkit is designed to provide resources and strategies for…
Americans with Disabilities Act (ADA) complaint processes and policies are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. For transit agencies, a solid Americans with Disabilities Act (ADA) complaint process and policy will ensure that customer complaints and concerns…
Travel training programs across the country help teach people the critical independent travel skills they need to travel around their communities. Travel training in rural areas brings both unique challenges and opportunities to the professionals who currently deliver those services, or to those who are seeking to begin a new type of program. Rural travel training…
This report reviews 2017’s trending topics in transportation. From industry news to questions we receive at NADTC, we provide an overview of what’s been important in the world of accessible transportation over the past year. Topics include: • Americans with Disabilities Act No-Show Policies and Penalties for Paratransit • Americans with Disabilities Act Complaint Process…