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COVID-19 Resources

The National Aging and Disability Transportation Center (NADTC ) recognizes the impact COVID-19 is having on transportation programs serving older adults and people with disabilities. As Coronavirus (COVID-19) information changes daily and hourly, the links below provide you with places to find updates and additional information. NADTC recommends that you follow guidance from your local, regional and national health officials and all local, state and federal declarations prior to taking action. NADTC is actively monitoring developments and will update this resource page as we learn more.


Transportation Resources:

National Aging and Disability Transportation Center (NADTC)
The Impact of COVID-19 on Transportation Services for Older Adults and People with Disabilities
The Impact of COVID-19 on Transportation Services: Volunteer Driver Programs
The Impact of COVID-19 on Transportation Access and Social Isolation
Emergency Activity Tracking for Transportation Programs
Disability Rights Education and Defense Fund (DREDF)
Rear Door COVID-19 Policy Disability Recommendations
National Center for Mobility Management (NCMM)
COVID-19 Resource Center
National Rural Transit Assistance Program (National RTAP)
Updated 1/4/2021 COVID-19 Response Practices in Transit
COVID-19: Information and Resources for Transit
Community Transportation Association of America (CTAA)
State by State COVID-19 NEMT Guidance Tool
COVID-19 Safety Protocols
How Transit Systems Can Continue to be Effective During the COVID-19 Pandemic
Wheelchair Securement during the Pandemic
Federal Transit Administration (FTA)
FTA Novel Coronavirus (COVID-19) landing page

New! Coronavirus Response and Relief Supplemental Appropriations Act of 2021

Updated 1/14/2021 FTA COVID-19 Frequently Asked Questions (FAQs)
Updated 1/8/2021 FTA COVID-19 Resource Tool for Public Transportation
Safety Advisory: Recommended actions to reduce the risk of COVID-19 among transit employees and passengers
Coronavirus Aid, Relief and Economic Security (CARES) Act
FTA FAQ (CE4) extends the period of essential delivery services through January 20, 2021
FTA COVID-19 Recovery Listening Sessions
FTA Emergency Relief Docket
U.S. Department of Transportation (DOT)
DOT Guidance on Compliance with DOT Drug and Alcohol Testing Regulation
Center for Disease Control (CDC)
Travel during the COVID-19 Pandemic
Protect Yourself When Using Transportation
Considerations for Non-emergency Vehicle Transportation for Tribal Communities During COVID-19
Searchable List of CDC Guidance
COVID-19 Resources in American Sign Language via YouTube
Cleaning and Disinfection for Non-emergency Transport Vehicles
COVID-19 Employer Information for Bus Transit Operators
COVID-19 Employer Information for Transit Maintenance Workers
Cleaning and Disinfection for Community Facilities
Going to a Public (emergency) Shelter During the COVID-19 Pandemic 
New! COVID-19 Vaccines
New! Frequently Asked Questions about COVID-19 Vaccination
New! What to Expect at your Appointment to Get Vaccinated for COVID-19
New! What to Expect after Getting a COVID-19 Vaccine
Federal Emergency Management Agency (FEMA)
Eligibility for Funding: Coronavirus Fact Sheet for Private Nonprofit Organizations
U.S. Food and Drug Administration (FDA)
3-D Printing of Medical Supplies
American Public Transportation Association (APTA)

Summary: A Guide for Public Transportation Pandemic Planning and Response (NCHRP Report 769)

COVID-19 Recovery Vendor List for Public Transportation
Cleaning and Disinfecting Guidance During a Contagious Virus Pandemic
FTA Waives Local Match for COVID-19 Expenses
Public Transit Response to Coronavirus or COVID-19
Transportation Research Board (TRB)

New! A Pandemic Playbook for Transportation Agencies

Webinar Recording: Transportation & COVID-19 – Practices from Other Disease Outbreaks
Panelist Presentations: Transportation & COVID-19 – Practices from Other Disease Outbreaks
Indian Affairs (IA)
Coronavirus Disease 2019 (COVID-19) Resources for Tribal Leaders
National Disability Rights Network
Know Your Transportation Rights during COVID-19 Video
American Federation for the Blind
Safety Tips for Older People with Visual Impairments Using Rideshare
How Frontline Transit Operators Can Avoid COVID-19
California Association for Coordinated Transportation
Standard Operating Procedures (SOP) for Transporting Passengers with COVID Symptoms


Volunteer Transportation Resources:

National Aging and Disability Transportation Center (NADTC): Operating Volunteer Driver Programs in a Pandemic
Volunteer Insurance Services Association (VIS): Payroll & Revenue Decreasing in the COVID-19 Outbreak? You can Reduce Your Insurance Costs
VQ Volunteer Strategies: Volunteer Engagement Response Plan for COVID-19
U.S. Department of Labor: COVID-19 Guidance for Rideshare, Taxi, and Car Service Workers (relevant for Volunteer Drivers)
Wisconsin Association of Mobility Managers: Volunteering During COVID


Aging and Disability Network Resources:

White House Task Force
How to Prepare and Protect Yourself
AARP & National League of Cities
COVID-19 Older Adult Response Initiative
Administration for Community Living (ACL)
Updated 1/14/2021 Coronavirus disease 2019 (COVID-19) Resource Page
Rethinking I/DD Transportation Services During the COVID – 19 Era Slides
ACL Announces Grants to Provide Meals for Older Adults
Information for the Aging and Disability Networks
Older Americans Act Disaster Relief Information
Other Older Americans Act Programs: Frequently Asked Questions
Department of Health and Human Services (HHS)
Civil Rights, HIPAA, and the Coronavirus Disease 2019
Capacity-Building Toolkit for including Aging & Disability Networks in Emergency Planning
Community-Based Organizations during COVID-19 Resource Page
National Foundation for Infectious Diseases (NFID)
COVID-19 Update: Practical Strategies for Protecting High-Risk Adults at Home and in the Community
National Governor’s Association
Coronavirus: What You Need to Know
ADvancing States
Addressing Social Isolation for Older Adults During the COVID-19 Crisis
National Disability Navigator Resource Collaborative
COVID-19 & Disability videos – Being a self-advocate, Knowing your rights
Littler Consulting
A List of Statewide Return to Work Protocols
Southeast ADA Center
The ADA and Face Mask Policies
Georgia Tech Center for Inclusive Design and Innovation
New! COVID-19 Accessible Materials for People with Disabilities


Additional Resources:

What challenges are you facing as you change, adjust or expand your services? Let us know what is happening on the ground, contact us at or 1-866-983-3222


Updated December 30, 2020