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For technical assistance, email us at or call us at 866.983.3222.

We’re available Monday-Friday, 9:00 am to 5:00 pm ET.

The National Aging and Disability Transportation Center is a technical assistance center focused on increasing transportation options for older adults, people with disabilities and caregivers, to enhance their ability to live more independently within their communities throughout the United States.

Looking For A Ride? Contact the  at 800.677.1116

NADTC provides information and technical assistance in response to specific issues or questions from professionals and organizations with an interest in senior transportation in a number of ways. Typically, NADTC staff will discuss an issue or question by phone with the caller to ensure understanding of the issue and the community’s needs. Following this initial contact, NADTC staff may send an email with pertinent links to resources and contacts. Some issues may entail several conversations or email exchanges in order to fully explore the issue. Ultimately, the inquirer determines whether a quick referral to a resource or a more involved response is needed.  Information and technical assistance services are provided free of charge.

Read more about what we do and who we serve in our NADTC brochure. This brochure also includes a insert with tips on key issues that need to be considered to make transportation available and accessible for older adults, people with disabilities, and everyone. These documents can be downloaded and printed for distribution.

The response to technical assistance inquiries may include any or all of the following:

  • One-on-one consultation by phone to discuss the problem or issue.
  • Tailored technical assistance by providing links to resources, programs or individuals with expert knowledge or experience in the issue.
  • Conference calls facilitated by NADTC staff to connect the inquirer with others who have handled similar issues/challenges.

NADTC can provide information and technical assistance on the following topics, as well as other issues related to transportation:

  • ADA and Paratransit
  • Assisted Transportation
  • Caregivers
  • Coordination
  • Diversity
  • Funding
  • Human Services Transportation
  • Livability
  • Mobility Management
  • Older Driver Safety & Transition
  • Public Transportation
  • Volunteer Transportation

NADTC welcomes your suggestions. From technical assistance inquiries, NADTC identifies current issues/challenges that affect the development and delivery of accessible transportation that require a broader response. Please contact us at

NADTC is committed to providing information and technical assistance in a variety of formats. For more information, please visit the Resources & Publications webpage and sign up for the NADTC mailing list.