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Jobs at NADTC

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Open Position: Program Associate

USAging Overview

USAging is a dynamic national membership association representing and supporting local leaders in aging who provide services that help enable the fastest-growing population in the United States to age well at home. The number of Americans age 65 and older is rapidly growing as a share of the population: from 16 percent just a few years ago to an expected 22 percent by 2040. Supporting this dramatic demographic shift by providing the options we all want as we age is at the heart of what USAging and our members do every day.

USAging represents and supports the network of Area Agencies on Aging and advocates for the Title VI Native American Aging Programs that serve millions of older adults, people with disabilities and caregivers throughout the nation live with optimal health, well-being, independence and dignity in their homes and communities. Our members are the local leaders that develop, coordinate and deliver a wide range of home and community-based services, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more.

USAging supports the success of our members and the older adults, people with disabilities and caregivers they serve through our groundbreaking work to advance public policy, spark innovation, strengthen the capacity of our members, raise their visibility and drive excellence in the fields of aging and home and community-based services.

Job Summary
The Program Associate is a key player in the success of the transportation team at USAging. This position will help increase the capacity of USAging to provide technical assistance, resources and up-to-date information on critical issues in the development, delivery and evaluation of accessible community transportation.

Job Title: Program Associate
Reports to: Director, Transportation

• Provides information, technical assistance and documents about transportation options that meet the needs of older adults, people with disabilities and caregivers.
• Research current program practices, as well as innovative and cuttingedge approaches in accessible transportation.
• Drafts new materials, such as best practices, publications information briefs, social media blogs and articles, case studies and reports.
• Design, plan and presents online courses, workshops, webinars,conferences and other educational sessions.
• Helps to expand our network of stakeholders and community partners.
• Assists with the development of marketing materials, staffing exhibit booths and disseminating materials.
• Develops and maintains effective internal and external partnerships that result from technical assistance and training efforts.
• Other duties as assigned.

• Bachelor’s degree required and at least three years relevant experience in the human services/aging or transportation fields
• Experience in transportation, preferably human services transportation or public transit management and service delivery
• Experience working in transportation for an Area Agency on Aging or Center for Independent Living is preferred
• Knowledge and experience working in transportation, including programs funded by the Federal Transit Administration (DOT), Older Americans Act, or other public transit programs related to the range of accessible transportation services targeted to support the mobility of
older adults and individuals with disabilities
• Excellent networking, public presentation and training-delivery skills
• Ability to analyze information, problem-solve and communicate appropriately with diverse audiences
• Ability to work collaboratively as a member of a team
• Ability to plan and organize work, to juggle multiple tasks and to work independently
• Excellent computer (Microsoft), web, internet and social media skills; proficiency in Salesforce is a plus
• Excellent oral and written communication skills
• Must have an all-hands-on-deck attitude and a willingness to pitch in when needed
• Passion for USAging’s mission of helping older adults age in place and maintain their health and independence for as long as possible.

This full-time position is based in USAging’s Washington, DC, office. The successful candidate will be able to attend the USAging Annual Conference and Tradeshow each summer for up to six days.

Employees of USAging are required to abide by the organization’s COVID-19 policies. USAging receives federal funding through contracts with the federal government or their contractors. As a result of our status as a federal contractor, USAging is required to ensure that all of our employees are fully vaccinated. As a condition of and to be considered for employment, successful applicants for this position must be, or willing to be, fully  vaccinated against COVID-19 by the date of hire. (Full vaccination is currently defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered.) Upon being hired, employees will be required to provide proof of full vaccination.

USAging is an Equal Opportunity Employer. We offer a competitive salary and an excellent benefits package, including fully paid individual health, dental and vision coverage, retirement savings plan with a 10 percent employer contribution and generous vacation and sick leave.

Diversity is a core value at USAging. We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees. We believe every employee enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges and to discover, design and deliver solutions.

The successful candidate should be able to perform the essential function of the position satisfactorily and, if requested, USAging will make reasonable accommodations to enable employees with disabilities to perform the essential duties of their job absent undue hardship.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Application Procedure
Submit a cover letter, resume and salary requirements/history to Note the job title in the email subject line. The application closing date is April 28, 2023, or until filled. We cannot respond to all applications and unsolicited phone calls, social media
messages or emails will not be returned