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Dementia, Caregiving and Transportation Toolkit

The Dementia, Caregiving and Transportation toolkit was adapted from NADTC’s Winter 2017-2018 online course which provided an in-depth look at transportation needs and concerns experienced by family caregivers, particularly caregivers of individuals with dementia, and offered guidance on community approaches for connecting transportation and caregiver networks.  This toolkit is designed to provide resources and strategies for…


2017 Trends Report Topic Spotlight: ADA Complaint Process

Americans with Disabilities Act (ADA) complaint processes and policies are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. For transit agencies, a solid Americans with Disabilities Act (ADA) complaint process and policy will ensure that customer complaints and concerns…


2017 Trends Report Topic Spotlight: Rural Travel Training

Travel training programs across the country help teach people the critical independent travel skills they need to travel around their communities. Travel training in rural areas brings both unique challenges and opportunities to the professionals who currently deliver those services, or to those who are seeking to begin a new type of program. Rural travel training…


2017 Transportation Trends Report

This report reviews 2017’s trending topics in transportation. From industry news to questions we receive at NADTC, we provide an overview of what’s been important in the world of accessible transportation over the past year.  Topics include: • Americans with Disabilities Act No-Show Policies and Penalties for Paratransit • Americans with Disabilities Act Complaint Process…


Half Fare or Reduced Fare Requirements Information Brief

Public transportation law requires public transportation agencies that receive Federal Transit Administration (FTA) funding under the Section 5307 Urbanized Area Formula Program to offer half fare or reduced fare to people with disabilities and seniors during off-peak hours for fixed-route services. FTA receives many questions about the half fare or reduced fare rule and how…


Dementia, Caregiving and Transportation Publication

This publication provides transportation tips for caregivers, information on types of transportation available, dementia-friendly tips for transit drivers, items to include in a travel kit, destination cards that can be tailored for each traveler, and a list of resources.


Transportation Options for Older Adults and People with Disabilities

This brochure, developed by Eldercare Locator and the National Aging and Disability Transportation Center, introduces you to community transportation services and provides information to consider when making transportation decisions. It is intended to help you navigate transportation in your community. It is important to note that not all types of transportation are available in every community. To…


Information and Referral: NADTC Blog Post Resources

NADTC’s Transportation Information and Assistance Blog Series is a compilation of resource posts on the topic of information and referral/assistance. “Transportation information and assistance” is a broad term meant to encompass the varied approaches that communities may adopt to respond to ride requests and answer questions about transportation options. These include specialized transportation information services…


Rural Best Practice: Transportation for Individuals with Chronic Care Conditions

This “Best Practice” reviews Mountain Empire Older Citizens’s (MEOC) rural transportation program in Big Stone Gap, VA. MEOC is a designated Area Agency on Aging and serves as the public transit provider for the area. MEOC uses an innovative approach to providing transportation assistance, specifically aimed at the needs of older adults, people with disabilities, and veterans…