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  • Taxi Operator's Pocket Guide

Taxi Operator’s Pocket Guide

Posted on Jan 14,2025

This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities. This handout was updated in January 2025.

Taxicab Operator's Pocket Guide

Topics:

Accessibility Taxis/TNCs/Shared Rides

Audiences:

Government Officials Transportation Professionals

National Aging and Disability Transportation Center

NADTC logo Easter Seals logo USAging logo

A program of the Federal Transit Administration (FTA) administered by Easterseals and USAging with guidance from the Administration for Community Living (ACL).

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