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Enhanced Transportation Information & Referral

These webinars review the innovative collaboration among two Texas Area Agencies on Aging and their local 2-1-1 service. Presenters discussed what makes this collaboration work and offered examples that illustrate how enhanced Transportation I&R/A supports older adults living in the community.


Demand-Response Transportation

This publication reviews Demand Response Transportation, a type of transportation that provides service at the passenger’s request and is also called dial-a-ride or paratransit. The publication provides best practice examples of demand-response programs, suggestions to enhance current practice, as well as references for further reading.


Taxi Toolkit (this toolkit contains a printed guide and a CD-ROM)

This toolkit includes a self-study course with quizzes and an answer key; a PowerPoint presentation that can be used for group training; Frequently Asked Questions on the ADA; and a Taxicab Pocket Guide outlining driver responsibilities for serving passengers with disabilities under ADA. Toolkit available by request through or 1-866-983-3222