2016 Trends Report Topic Spotlight: ADA
The Americans with Disabilities Act as it relates to transportation services for older adults and people with disabilities is the focus of this Top...
ARCHIVED – ADA Ask the Expert Podcast
Recorded March 30, 2017, this podcast is about the Americans with Disabilities Act and common ADA questions related to customer service, wheelchair...
2016 Transportation Trends: A Look at the Year’s Top Mobility Challenges & Opportunities
This report discusses trending topics—significant issues that affect the availability of accessible transportation in communities—identified by the...
Transit Operator’s Pocket Guide
This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also...
Facts about Service Animals and Transportation Poster
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
Transit Customer Rights & Responsibilities Bookmark
This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transp...
Paratransit Customer Rights & Responsibilities Bookmark
This bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.
ADA Training Program for Motorcoach Companies: Self-Study Guide
This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and e...