29
Aug
16
Promising Practices for Fixed-Route & Paratransit Agencies: Communicating with Older Adults Before, During & After Emergencies
Comments OffThis information brief outlines communications practices and recommendations for transportation providers on how they can effectively reach older adult audiences before, during, and after an emergency. For the purposes of this brief, emergency situations encompass but are not limited to natural disasters, terrorist attacks, passenger incidents that involve mass injuries or fatalities, large-scale equipment failure,…
05
Jun
16
A Survey on the Use of Taxis in Paratransit Programs
Comments OffThis report highlights the findings of a survey on how taxi operators in the U.S. assist transit systems by providing paratransit service for people with disabilities.
02
May
16
Paratransit Customer Rights & Responsibilities Bookmark
Comments OffThis bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.