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2017 Trends Report Topic Spotlight: ADA Complaint Process

Americans with Disabilities Act (ADA) complaint processes and policies are the focus of this Topic Spotlight, one of six transportation issues reported on in the National Aging and Disability Transportation Center 2017 Transportation Trends Report. For transit agencies, a solid Americans with Disabilities Act (ADA) complaint process and policy will ensure that customer complaints and concerns…

2017 Trends Report Topic Spotlight: Rural Travel Training

Travel training programs across the country help teach people the critical independent travel skills they need to travel around their communities. Travel training in rural areas brings both unique challenges and opportunities to the professionals who currently deliver those services, or to those who are seeking to begin a new type of program. Rural travel training…

2017 Transportation Trends Report

This report reviews 2017’s trending topics in transportation. From industry news to questions we receive at NADTC, we provide an overview of what’s been important in the world of accessible transportation over the past year.  Topics include: • Americans with Disabilities Act No-Show Policies and Penalties for Paratransit • Americans with Disabilities Act Complaint Process…

Examining the #1 Reason Why People Call the Eldercare Locator

Guest Blogger: Patrice Earnest, Director of the Eldercare Locator. This article provides an overview of transportation requests made to the Eldercare Locator by consumers across the country and how connections to services are being fulfilled.   Transportation: The #1 Consumer Need As the only national information and referral resource providing support to consumers seeking assistance across the spectrum…

Understanding Half Fare/Reduced Fare Requirements

Blog Posted on Feb. 12, 2018, and updated June 6, 2023. Co-authored by Tara N. Clark and subsequently updated by Bret Martin, Program Managers, Federal Transit Administration Office of Program Management.  Public transportation law requires public transportation agencies that receive Federal Transit Administration (FTA) funding under the Section 5307 Urbanized Area Formula Program to offer…

Dementia, Caregiving and Transportation Publication

This publication provides transportation tips for caregivers, information on types of transportation available, dementia-friendly tips for transit drivers, items to include in a travel kit, destination cards that can be tailored for each traveler, and a list of resources.

Before You Give Up the Keys: Create a Roadmap for Transportation Independence

Assess driving skills, consider public transportation, learn ways and tools to improve your driving, and learn about transportation options once you’re ready to give up the keys. This booklet provides action steps and resources for those making the decision about whether to continue driving.

Transportation Options for Older Adults and People with Disabilities

This brochure, developed by Eldercare Locator and the National Aging and Disability Transportation Center, introduces you to community transportation services and provides information to consider when making transportation decisions. It is intended to help you navigate transportation in your community. It is important to note that not all types of transportation are available in every community. To…

Kiosk for Living Well

Thank you to guest blogger Valerie Parker Callahan of Greater Lynn (MA) Senior Services for preparing this post. This article provides an overview of a unique, results-oriented program that promotes health and wellness at community pulse points.  The Kiosk for Living Well created by Greater Lynn (MA) Senior Services offer older adults easy access to information…