05 Jan 22

Creating a Transportation Committee that Reflects All Community Voices

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This guidebook was compiled to serve as a helpful resource to groups who are considering creating a transportation committee for the first time and agencies who are looking to help their current committee increase its effectiveness.

05 Jan 22

Volunteer Transportation

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The Best Practice, Volunteer Transportation, describes the experiences of two NADTC grantees that implemented volunteer transportation programs to fill transportation gaps in their communities.   This best practice is featured in the Best Practices Compendium, all of which are based on work of grant projects supported by NADTC, 2017-2019.

05 Jan 22

Travel Training

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The Best Practice, Travel Training, describes the experiences of two grantees that implemented travel training programs. Travel training addresses specific travel needs in different communities. These programs can provide older adults and people with disabilities with the knowledge and tools they need to travel more independently and with greater confidence   This best practice is featured in the Best…

05 Jan 22

Transportation Call Centers and Information & Referral/Assistance

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The Best Practice, Transportation Call Centers and Information & Referral/Assistance, highlights successful strategies call centers can use to increase ridership by simplifying the process and increasing trust.   This best practice is featured in the Best Practices Compendium, all of which are based on work of grant projects supported by NADTC, 2017-2019.

05 Jan 22

Expanding Transportation Programs to Evening/Weekend Hours

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The Best Practice, Expanding Transportation Programs to Evening/Weekend Hours, illustrates how one program, Senior Transportation Connection (STC) first built a solid weekday ridership base before expanding to nights and weekends. Since the expanded hours of operation depended on income from fares, STC listened to riders and partners to ensure affordability of the rides for those…

05 Jan 22

Coordination in Transportation Programs

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The Best Practice, Coordination in Transportation Programs, offers lessons learned and examples from the field of communities that have brought together multiple partners to better meet the mobility needs of older adults and people with disabilities through coordination.   This best practice is featured in the Best Practices Compendium, all of which are based on work of…

16 Dec 21

Engagement and Outreach for Transportation Programs

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The Best Practice, Engagement and Outreach for Transportation Programs, highlights the experiences of several former grantees. A major lesson learned was that building trust among riders, communities and partners is critically important. Grantees valued outreach as a way to raise awareness and increase community support when new transportation services are launched. This best practice is…

18 Nov 21

Access to Healthy Food

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The Best Practice, Access to Health Food describes the approaches of three former NADTC grantees to address hunger and provide better access to healthy food in their communities. This best practice is featured in the Best Practices Compendium, all of which are based on work of grant projects supported by NADTC, 2017-2019.    

25 Oct 21

How Section 5310 Supports Community Transportation Innovations

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The Best Practice, How Section 5310 Supports Community Transportation Innovations includes a snapshot of the Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities Program and describes how former grantees use this funding to improve transportation accessibility in their communities. This best practice is featured in the Best Practices Compendium, all of which are based…

20 Oct 21

2020 Trends Report Spotlight: A Fixed-Route Response to Assisting Local Communities during the Coronavirus Pandemic

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While 2020 has been in many ways unprecedented, many transit agencies have continued to excel at what they do best – move people. With their employees deemed essential workers, most transit authorities across the country remained in service during the pandemic, while developing innovative ways to operate in our new normal. The core ridership of…