Webinar
This webinar was held June 16, 2016. It was intended to help participants understand how to tap into some of the resources that might be available locally to navigate transportation. Best practices were shared by Atlanta Regional Commission (ARC) staff, including how the ARC uses technology and outreach to share transportation information and resources. This…
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Publication
This report highlights the findings of a survey on how taxi operators in the U.S. assist transit systems by providing paratransit service for people with disabilities.
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Publication
This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals. Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas)…
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Toolkit
This “how-to” toolkit addresses optimal bus stop design including a comprehensive assessment tool. Topics covered: shelter design, lighting, security, pedestrian environment, signage, wayfinding, technology, urban/rural considerations, and organizational collaboration.
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Publication
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
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Publication
This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transportation.
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Publication
This bookmark lists the rights guaranteed to paratransit customers under the ADA and the responsibilities passengers have when using ADA paratransit.
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Publication
This guide to neighborhood wayfinding describes things to consider when walking, driving, bicycling, or taking a bus or train to reach stores, community centers, libraries, parks, restaurants, or any destination.
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Toolkit
This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and employment.
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Publication
This booklet explains ADA regulations for vehicles, service policies, and etiquette for smaller, rural operators.
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