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A resource for board members, bus, rail, and paratransit staff, public officials, community planners, advocates, and anyone seeking basic information on the ADA as it relates to public transportation.
The report describes accessible design elements that apply to BRT systems from both the regulatory perspective of the ADA and the concept of universal design.
Volume 1 provides guidance and possible solutions for incorporating accessible design elements necessary to meet or exceed ADA accessibility requirements. Also identifies accessibility issues common to BRT systems.
Volume 2 contains ADA compliance checklists for BRT facilities design and construction. The checklists are based on the current ADAAG requirements.
This bookmark includes the U.S. DOT’s definition of a service animal, customer’s rights and responsibilities regarding service animals, and customer service practices.