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NADTC’s Every Ride Counts campaign is designed to support local communities’ efforts to promote the availability and accessibility of transportation options for older adults, people with disabilities and caregivers. This resource builds on the Every Ride Counts Campaign to offer guidance on effective communications approaches to transportation programs, mobility managers and information and referral providers.
This Trends Report highlights the findings of two national surveys conducted by NADTC, indicating most respondents rely on friends and family rather than public transportation, due to lack of information about available services in their communities. Several tips and strategies are presented, along with local examples of how transit agencies are getting information to their…
The Best Practice, Transportation Call Centers and Information & Referral/Assistance, highlights successful strategies call centers can use to increase ridership by simplifying the process and increasing trust. This best practice is featured in the Best Practices Compendium, all of which are based on work of grant projects supported by NADTC, 2017-2019.
The Best Practices Compendium is a compilation of the lessons learned by the 16 grant programs funded by NADTC from 2017 through 2019. The overall purpose of these demonstration grants was to establish one or more innovations—new transportation services or programs—in the selected communities. Such innovations have the potential to serve as models that may…
NADTC hosted the Every Ride Counts: NADTC’s Information and Education Campaign Webinar on February 20, 2019. View and listen to the webinar. Download a copy of the webinar transcript in Word. The National Aging and Disability Transportation Center’s Every Ride Counts campaign is designed to support local communities’ efforts to promote the availability and accessibility…
NADTC hosted the Transportation Needs and Assessment: Survey of Older Adults, People with Disabilities, and Caregivers webinar on February 14, 2019. View and listen to the webinar. Download a copy of the webinar transcript in Word. The National Aging and Disability Transportation Center’s recent national poll found that older adults and people with disabilities are facing…
NADTC’s Transportation Information and Assistance Blog Series is a compilation of resource posts on the topic of information and referral/assistance. “Transportation information and assistance” is a broad term meant to encompass the varied approaches that communities may adopt to respond to ride requests and answer questions about transportation options. These include specialized transportation information services…
For many older adults, people with disabilities and family caregivers who need transportation, simply finding out about the mobility options available in the community may present an insurmountable obstacle. Such information is often scattered among several organizations, requiring numerous phone calls to piece together the complete picture. This webinar discusses how communities can address the…
This webinar was held June 16, 2016. It was intended to help participants understand how to tap into some of the resources that might be available locally to navigate transportation. Best practices were shared by Atlanta Regional Commission (ARC) staff, including how the ARC uses technology and outreach to share transportation information and resources. This…
These webinars review the innovative collaboration among two Texas Area Agencies on Aging and their local 2-1-1 service. Presenters discussed what makes this collaboration work and offered examples that illustrate how enhanced Transportation I&R/A supports older adults living in the community.