A guide for transportation operators and customers that provides an overview of epilepsy and seizure facts, what to do in case of seizure, tips for passengers, and when to call 911.
This publication guides customers through ADA application for the motorcoach industry so that riders know how to ensure that best, most accessible ride on their next vacation, tour or excursion.
This training DVD, developed in partnership with the American Bus Association, covers facts about wheelchairs and other mobility aids, pre-trip inspection, lift operation, securing wheelchairs, and deboarding the motorcoach. To request a copy of this DVD, send an email to firstname.lastname@example.org or call 866.983.3222.
The pocket guide contains ADA requirements related to coach service, handling emergencies, rest stops, and interline service. In addition, there are tips for serving customers with disabilities.
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and employment.
This bookmark includes the U.S. DOT’s definition of a service animal, customer’s rights and responsibilities regarding service animals, and customer service practices.