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This technical assistance brief provides resources for accessibility on microtransit services. Microtransit is a form of shared-ride on-demand transport that extends the reach of transit systems or in some cases, replaces fixed routes.
This information brief outlines communications practices and recommendations for transportation providers on how they can effectively reach older adult audiences before, during, and after an emergency. For the purposes of this brief, emergency situations encompass but are not limited to natural disasters, terrorist attacks, passenger incidents that involve mass injuries or fatalities, large-scale equipment failure,…
This report highlights the findings of a survey on how taxi operators in the U.S. assist transit systems by providing paratransit service for people with disabilities.
This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.
This quick reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals. Thank you to 2017 NADTC photo contest participants Senior Transportation Connection (Cleveland, Ohio) and Ark-Tex Council of Governments (Texarkana, Texas)…
This guide can be used by motorcoach companies for self-study or directed training. Addresses ADA requirements, securement, customer service, and employment.
Applicant Toolkit for Competitive Funding Programs at USDOT The United States Department of Transportation (USDOT) has developed an Applicant Toolkit to provide guidance as part of the Rural Opportunities to Use Transportation for Economic Success (R.O.U.T.E.S.) This toolkit supports potential applicants in identifying and navigating USDOT discretionary grant funding opportunities for rural transportation projects. In…