This webinar will prepare you for procuring technology for scheduling and dispatching for your agency. Many of you already have this technology available and are currently using it. However, as time goes on, your technology may need to be upgraded, or you may want to switch providers. There have been a lot of changes in technologies over the past decade. If you find yourself needing to understand the procurement process, data ownership, writing an RFP, defining the Scope for functionalities needed, transition planning and much more, this is the webinar for you!