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This report highlights the findings of a survey on how taxi operators in the U.S. assist transit systems by providing paratransit service for people with disabilities.
This pocket guide covers driver responsibilities for serving passengers under the ADA, disability etiquette, mobility aids, assisting customers with service animals, and passenger responsibilities.
This “how-to” toolkit addresses optimal bus stop design including a comprehensive assessment tool. Topics covered: shelter design, lighting, security, pedestrian environment, signage, wayfinding, technology, urban/rural considerations, and organizational collaboration.
This publication is intended to highlight the importance of transportation for American Indian elders and identify innovative approaches and resources for improving transportation services for elders living on reservations or other Indian lands throughout the United States.
This poster contains brief information on ADA service requirements for service animals as well as customer and operator responsibilities.
This bookmark details the rights guaranteed to transit customers under the ADA and the responsibilities passengers have when using community transportation.
This guide to neighborhood wayfinding describes things to consider when walking, driving, bicycling, or taking a bus or train to reach stores, community centers, libraries, parks, restaurants, or any destination.
This booklet explains ADA regulations for vehicles, service policies, and etiquette for smaller, rural operators.
A resource for board members, bus, rail, and paratransit staff, public officials, community planners, advocates, and anyone seeking basic information on the ADA as it relates to public transportation.
This resource sheet examines strategies for rural areas including: coordinated systems, volunteer networks, vouchers, and flex routes. Concludes with contact information for organizations currently working on rural transportation issues.